$0 to $75 is $9.95 Freight
Over $75 is Free Freight
Express Freight/Courier Service upgrade is $12.00
Please Note Express freight is not a guaranteed Overnight Delivery to all Areas from North Qld, however is usually 1-3 Business Days
If you will not be home for delivery you are able to specify an AUTHORITY TO LEAVE in which case the parcel will be left in a safe place of your choice – Please advise in the additional information section on Checkout.
Parcels going to P.O. Boxes can take 3 – 5 Business Days Express
Standard Freight Delivery Times can take up to 14 working days for some areas. If you require your order urgently we recommend upgrading to the Express Freight Service
Calculation of Postage?
Postage is calculated on pricing after any discounts have been applied. If you are using a discount voucher code pricing is applied after discount is calculated.
Where do we send parcels?
We ship primarily to Australia however will ship Worldwide. Shipping Worldwide however is not cheap, starting at about $50.00AU and goes up from there. If you are happy to pay the shipping we are happy to do a quote to let you know exactly what the shipping will be.
Who do we send your parcels with?
Scraptherapy use Australia Post E-Parcel or Toll Overnight Freight to deliver your orders. Toll is used for some of our express freight option, however not to remote locations, PO Boxes, Parcel lockers etc . Toll generally gets your order to you within 1-2 business days. Scraptherapy will select the method of freight used.
All parcels are fully trackable to your door, however if you select to have the parcel left at your door without signature Scraptherapy can take no responsibility for loss or damage.
Order Processing and Delivery Times
We know there is nothing more exciting than getting that order in the mail asap after you have ordered it, so we get your order all packed up and on its way as fast as we can. The exception to this is if we are away for some reason, in which case there will be a notice up on the front page of the website under trading hours and you will be contacted by e-mail in case you have missed the note to let you know that we are currently away and to make sure that you do not require a refund.
We are based in North Queensland however most large cities will receive delivery within 3-7 days and in most regional areas within 8-10 days. If you need your order quicker than this please select Express Freight on Checkout.